Services & Solutions

Managed IT
Services

You manage your business. We'll manage the technology behind it — proactively, predictably, and with full accountability.

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Strategic IT

Proactive Management Prevents Problems

When systems go down unexpectedly, patches fall behind, or your team spends time troubleshooting instead of working, IT becomes a liability rather than an asset.

Centaris Managed IT is built around a simple principle: prevent problems before they affect your business. We monitor, maintain, and manage your environment continuously so your team stays focused on what matters.

Whether you need a fully outsourced IT team or expert support alongside your internal staff, we have a model that fits.

Predictable Monthly SubscriptionEnterprise-level IT management without variable costs or surprise invoices.
Continuous MonitoringIssues are identified and resolved before your team ever notices them.
Midwest-Based TeamReal engineers who know your environment — not a generic call center working from a script.
Single Accountable PartnerNo ambiguity about who owns what. One partner responsible for your entire environment.
Our Managed IT Services

Everything We Monitor, Maintain & Manage

Network Infrastructure Management

Your network is your business foundation. A misconfigured firewall, an unpatched server, a backup that was never tested — any failure can ripple across your entire operation. We proactively manage your infrastructure so issues are identified and resolved before your team notices them.

Azure & Cloud Environments
We manage your cloud infrastructure with the same rigor as on-premise systems — monitoring performance, controlling access, managing costs, and ensuring your cloud stays secure and optimized as your business evolves.
Servers
From routine maintenance to performance monitoring and capacity planning, we manage your servers around the clock. When something needs attention, we address it proactively — not after it's caused downtime.
Laptops & Endpoints
We manage configuration, security baselines, and health across your entire endpoint fleet so nothing falls through the cracks — from new device provisioning to end-of-life decommissioning.
Firewalls & Network Equipment
We configure, monitor, and maintain your firewalls and network equipment — controlling traffic, blocking threats, and managing user and partner access. Security policies stay current as your environment changes.
Data Backup & Disaster Recovery
We continuously back up your critical data — on-premises and cloud-based options available. We test it, so when you need it, it works. Most organizations resume operations in minutes, not days.
Patch Management
We deploy patches proactively across servers, endpoints, and network equipment on a defined schedule — closing vulnerabilities before they can be exploited and keeping systems current without disrupting your team.
SLA-Backed Help Desk Services

When your team needs help, we're there. Responsive support from a real team that knows your environment — based in the Midwest, not a generic call center working from a script.

Remote Support
Fast, responsive help desk support for day-to-day issues. Available when your team needs it — with SLA commitments that mean something.
On-Site Support
When a problem requires a hands-on response, our engineers come to you. Three Michigan offices — we're in your region, not across the country.
How We Work Together

Fully Managed or Co-Managed — You Choose

Centaris works the way your organization needs. Both models are delivered through a predictable monthly subscription — costs stay manageable, expectations stay clear.

Most Common
Fully Managed IT
For organizations that want a single, accountable partner to own their entire technology environment. Your leadership team never has to wonder who's responsible.

We handle everything — infrastructure, help desk, monitoring, patching, backups

24/7 monitoring with proactive response

Single point of accountability — no finger-pointing

Ideal for organizations without internal IT staff

Best fit: Organizations that want to hand off IT entirely and focus on their business.
For Teams With Internal IT
Co-Managed IT
For organizations with internal IT staff who want expert support, deeper specialization, or additional coverage. Your team retains strategic control. We fill the gaps.

Extend your internal team's capabilities where it matters most

Access to specialized expertise your team may not have in-house

Your staff retains ownership and strategic direction

Flexible coverage — after hours, overflow, or specific disciplines

Best fit: Organizations with internal IT who need deeper bench strength or specialized coverage.
Regulated Industries

Managed IT Is a Compliance Issue

For organizations in manufacturing, healthcare, financial services, and insurance, managed IT is not just an operational concern — it's a compliance requirement. Unpatched systems, unmonitored infrastructure, and inadequate backup strategies create regulatory exposure.

Centaris brings deep knowledge of the frameworks that govern your industry and builds managed IT delivery around the controls those frameworks require.

CMMC HIPAA TISAX CJIS NIST CSF SOC 2
What Compliance-Ready IT Looks Like
Documented ControlsEvery policy, configuration, and change is documented — ready for audit at any time.
Patch ValidationProactive patching with evidence — frameworks require proof, not just effort.
Tested Backup & RecoveryBackup that is regularly tested satisfies both operational and regulatory requirements.
Audit TrailsFull logging and monitoring across your environment — visible, searchable, reportable.

"We finally have one partner accountable for our entire IT environment. There's no more uncertainty about who owns what."

Healthcare Client
Let's Talk

Start With a Conversation

Every managed IT engagement starts with a conversation about where you are, where you're going, and what's getting in the way. No obligation — just clarity on whether we're the right fit.

Schedule a Meeting
What We'll Cover

Where your current environment stands and where the gaps are

Which model — fully managed or co-managed — fits your organization

How we handle compliance requirements specific to your industry

What a transition to Centaris looks like — timeline, process, and what to expect